1. What is BookDoc?
BookDoc is an open and neutral platform available on both mobile application and website that allows users to search for healthcare professionals by specialty, locality and availability. Available currently in 4 countries (Malaysia, Singapore, Hong Kong, Thailand) and 17 cities, BookDoc platform can be accessed through:
a) the Application “BookDoc” downloadable for FREE through App Store (for iPhone) or Google Play (for Android phone); OR
b) its website online – www.bookdoc.com
2. What is the partnership between FOMEMA and BookDoc?
FOMEMA has appointed BookDoc as its official technology enabler for employers to access information of its Medical Examination (“ME”) and X-ray panels (e.g. phone number, address with navigation function, operating hours, etc.), view availability and book appointments at anytime and anywhere. The partnership aims to improve accessibility, enhance productivity and streamline the medical screening process of foreign workers.
For Employer of Foreign Workers
3. How can BookDoc benefit me as an employer of foreign workers?
Through BookDoc you can easily access information of FOMEMA panels such as phone number, address with GPS navigation function, operating hours, and real-time availability. With just a few clicks you can do bulk-booking with the panels, hence preventing last-minute scrambling and reducing waiting time. This will also help you plan the medical screening sessions more efficiently especially when you have to manage many foreign workers.
4. I am interested in using BookDoc’s platform. How do I go about it?
(Note: Please make sure you have completed the registration and panel doctor selection process for your foreign workers at FOMEMA branches and appointed agent offices before using BookDoc bulk-booking feature.)
For FOMEMA Panels
5. How can BookDoc benefit me as a FOMEMA panel?
By having your profile listed on BookDoc platform, the employers can easily access useful information about your clinic. Moreover, if you choose to activate the real-time appointment function, employers can make appointments / bulk-booking via BookDoc where they specify the expected number of headcounts and appointment time, thus allowing you to make early preparation as regards to staff availability and workflow coordination. This will also help prevent last-minute scrambling or your regular patients being neglected when there is a large group of foreign workers involved.
6. Are there any charges for registering with BookDoc?
BookDoc representatives have already started the on-boarding process nationwide. If you are a FOMEMA panel, the listing on BookDoc platform and usage of its real-time appointment function for all FOMEMA-related bookings are FREE, provided that you complete the registration process by 31st Jan 2017.
If any panels decide to join BookDoc after 31st Jan 2017, there shall be a one-time registration fee charged in order to cover for the transportation and manpower costs incurred as BookDoc representatives will need to make special visits.
7. Is it compulsory to register with BookDoc?
8. I had previously already registered with BookDoc. Do I have to take any action?
There is no need for further action as your profile already exists. BookDoc just have to tag the relevant keywords to your profile so that it shows up when the employers search for FOMEMA.
Should you decide to take advantage of BookDoc’s real-time appointment function to manage FOMEMA appointments for FREE, you may contact BookDoc directly to activate the feature and arrange for system training.
For further inquiries, please do not hesitate to contact BookDoc.