FOMEMA: It’s now hassle-free to register and pay Foreign Workers’ Medical Examination Online at anytime from anywhere.
Kuala Lumpur – FOMEMA is introducing Employers’ Web Portal Online to facilitate employers to register and pay registration fee of Foreign Workers’ Medical Examination via online starting 15th November 2016.
Addressing the media, Dato’ Mohd Hatar Bin Ismail, President / Chief Executive Officer Unitab Medic Sdn. Bhd. (FOMEMA) said, “A demonstration was held on 11th November on how the Web Portal working to a few of FOMEMA customers here at FOMEMA branch Kuala Lumpur. FOMEMA Employers’ Online Web Portal enables the customers with an online access to register, renew and to make secure online payments for foreign workers’ medical examination, saving time and cost for both the company and the customer.”
“FOMEMA has always been working to enhance its customer service to the next level. It is not mainly about doing business, but to ensure the customers are happy and satisfied at the end of the day. The only thing the customers need to do is to first create their employer account, register their foreign workers and pay FOMEMA registration fees via Financial Process Exchange (FPX) payment channel for 15 participated banks.”
“This new system allows the customers carry out all their foreign workers’ medical examination registration processes at the touch of a fingertip, from the comforts of their office or home. With only an internet connection, scanner to scan the relevant documents, the registration processes that currently take place at FOMEMA branches is no longer necessary. Once the employer account registration has been processed, the status of the registration (successful or unsuccessful) will be notified via email within 2 working days of registration approval process completed. The confirmation of registration email will be sent to the customer’s email accordingly.” Added Dato’ Mohd Hatar Bin Ismail.
Adding to that, the new Web Portal will also allow the customers to experience a greater convenience where they will be able to view the registration and payment history by registering their foreign workers’ online using the new Web Portal. Meanwhile, the current registration process at FOMEMA branches will still be operating as usual to accommodate manual walk-in registration. Moreover, we have also added on the frequently-asked-questions (FAQ) section in the portal to provide clear guidance from the first step of registration of Employer Account, the Registration of Foreign Workers’ Medical Examination and the payment instruction.
“We hope that by offering online registration and payment will increase the customers’ convenience and satisfaction in dealing with FOMEMA. Hopefully the new Web Portal works very well and we immensely increase efficiency while at the same time reducing any potential errors that might occur.” said President / Chief Executive Officer of Unitab Medic Sdn. Bhd., Dato’ Mohd Hatar Bin Ismail.
KUALA LUMPUR – As part of its ongoing exercise to accommodate its customers with multiple mode of payment channels for the purpose of registering their foreign workers, FOMEMA together with Pos Malaysia had, on 11th March 2016, jointly announced their collaboration in providing the online payment facility to FOMEMA customers to make payment for medical examination of their foreign workers via online. However, the President / Chief Executive Officer Unitab Medic Sdn. Bhd., Dato’ Mohd Hatar Bin Ismail says “With deep regret we would like to inform our customers that, with effect from 1st December 2016, Pos Online facility for the payment of registration fee for FOMEMA medical examination shall be discontinued due to lower in response of the use of Pos Online payment by the employers or agents.”
Nonetheless, FOMEMA registration fees can still be made via alternative methods of payment such as Bank Draft (Banker’s Cheque), Money Order and CIMB Clicks, according to Dato’ Mohd Hatar Bin Ismail.
Dato’ Mohd Hatar Ismail added that, with effect from 15th November 2016, the employers can opt to register their foreign workers and make the necessary payment online for the medical examination via Employers Portal at https://portal.fomema.my